Refund policy

All ticket sales are final. Deep Roots does not issue refunds, including when the festival is cut short or cancelled because of weather, wildfire, a government order, or anything else outside our control, or when you are unable to attend. Please be sure you can come before you buy.

Tickets are sold through Tickit, whose service fees are also non-refundable. The full ticket terms are at deeprootsmusicfestival.tickit.ca/terms. For questions about an order, email info@deeprootsmusicfestival.com.